tap-in Reviews

4.8 Rating 123 Reviews
96 %
of reviewers recommend tap-in
4.8
Based on 123 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read tap-in Reviews

About tap-in:

Tap-in is the trading name for Richard Craven Plumbers Merchants Ltd, which began trading in 1995. Originally based in Gresley Road, Keighley, Tap-in moved to our current site on Great Northern Road Keighley in 2012.

Tap In currently supplies plumbers and direct customers in the Local and surrounding areas. Our goal is to expand further over the next few years, increasing our customer service base. A first step towards this is the current websites with Click and Collect facilities, and the ability to arrange same day next day delivery.

The company has grown and developed over the years and is now able to provide an extensive product and product information base to support our customers. Trade Accounts are welcome as are direct purchase clients.

As a small independent plumber’s merchant, we aim to be the best partner possible to all our customers, excelling in the service we offer whilst maintaining competitive pricing.

Visit Website

Phone:

01535 608777

Email:

matt@tap-in.com

Location:

Unit 1, Great Northern Road
Keighley
BD21 5JH

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The Service is nothing short of glorious , I’d go as far as saying that it is the best service within the plumbing / trade industry I have ever received .  The staff are extremely helpful and stock is usually always available  Well done guys . 
tap-in 5 star review on 18th August 2020
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Posted 3 years ago
Communication was great. Will definitely use them again
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Posted 1 month ago
Great service, good comms and part in stock!!
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Posted 1 month ago
Arrived in good time excellent thanks
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Posted 3 months ago
Very happy with my purchase and very helpful and informative with excellent customer service throughout.
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Posted 3 months ago
Found some great stuff on the website, excellent value and, despite being out of stock, tap-in managed to fulfill my order really quickly. Fantastic communication throughout and I'd highly recommend this company.
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Posted 4 months ago
excellent service from these guys, would recomend
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Posted 5 months ago
Hi, all is corect, on the tame. perfect. thanks
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Posted 7 months ago
Arrived on time, very helpful and communicative staff. Very happy with my order.
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Posted 7 months ago
Prompt, polite and buyer-cared customer service, strongly recommended purchasing items from them👍
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Posted 9 months ago
Fast & efficient
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Posted 10 months ago
Great Service would definitely recommend.
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Posted 10 months ago
Good prices in the items I needed. Free local delivery. No complaints.
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Posted 10 months ago
Great service and quick delivery
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Posted 11 months ago
Rapid order processing and delivery. Great communication; warning about a minor restock issue which was then speedily resolved. Would use again.
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Posted 1 year ago
I needed a repair for hetta underfloor heating system after a quick search I found a 16mm hetta coupling .Ordered between Christmas & new year dispatched & arrived 1st day back in new year . Great email communication from company will definitely use again
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Posted 1 year ago
Very pleased with my item, and the communication from the company was excellent.
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Posted 1 year ago
It has been a pleasure to deal with the company. The items I bought were accurately described and clearly shown on the website, and the prices were the best I could find anywhere. Communication has been excellent. I was kept informed throughout the process by emails actually written by a person!!
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Posted 1 year ago
Very speedy delivery of my item, great price. Arrived in perfect condition i was able to install the same day so very happy customer. Highly recommended
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Posted 1 year ago
Thank you very much for taking the time to leave us a review Simon, we greatly appreciate the feedback!
Posted 1 year ago
I was looking for a replacement garden tap and found Tap in. They had a direct replacement in stock, so I ordered it straightaway. The tap was received a day or two later. Service was first class and emails were received to keep me advised of progress. A first rate company which I will definitely use again. Thanks for your friendly and efficient service.
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Posted 1 year ago
Product was out of stock , but re ordered and arrived 4 days later as stated over the phone , excellent service
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Posted 2 years ago
tap-in is rated 4.8 based on 123 reviews