Miss D
I am very upset and with a woamn with disabilities this is very stressful. I recently ordered a flooring as I was doing a design for a agency I use to work for. We were in abit of a hurry so when I saw high gloss white floor advertised I took the sizes down and ordered it. When it turnt up it was damaged open packs and grey streaks. I regected the delivery informing the driver it was not what we ordered in the condition it was in. I contacted the company who demanded I pay 75 pounds although the pallet did not leave the van. They then told me I should have looked at the description box which says white and grey although they advertise it as HIGH WHITE GLOSS.I have reported them to trading standards this company has no compassion what so ever I'd advise any one to go eles were. The case is still going on I've sent emails they have ignored my last one as I contacted consumer again. Horrific people money hungry advertising white floors but then blaming customer.
8 months ago
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