Mr B
Avoid this company! We purchased Rushmore SPC vinyl click flooring in Ash Grey 2 years ago for our bathroom. At first we were really pleased with the product but 2 years later and the joints started lift and split on the short edge. We followed DFD's customer complaints procedure, completed several forms, sent multiple photos and although they agreed it shouldn't have happened they still wont process the refund stating they are awaiting feedback from the manufaturer. I have been waiting over 4 weeks. The product is not fit for purpose and they will not take ownership. Please avoid
4 months ago
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