This company is an absolute disgrace and should be avoided. After taking out a policy and paying in full I started receiving emails asking for proof of no claims and proof from a previous insurer an old claim was a non fault claim ,All this was sent. I then received emails saying there was an additional premium of £1086.20 or they would cancel policy. My previous insurer confirmed by letter my previous claim was hit and run and recorded as Non fault but Ist choice made excuse after excuse not to accept it. Finally with nowhere to go and banging my head against a brick wall I agreed to pay the balance, I asked for monthly direct debit for this balance ,their answer was ,as I had opted to pay in full at start of policy I could not pay the additional premium by installments ,so I had no choice but to cancel the policy. Gave them £1700, Refund of £1300 £400 taken for 3 weeks cover, Absolute disgrace and a nightmare to try and resolve issues they manufacture
1 year ago
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1st Choice Insurance has a 4.86 average rating from 808 reviews

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