I was recommended to this company by a friend. In all the years of motoring this has never happened before (my key snapped off in ignition). I rang Vauxhall but as I was not in a position to remortgage my house, or to get over to Arnold to fix it I was in a bit of a predicament. I rang the number and the guy was helpful, upfront and above all was realistic about the time scales involved. He told me what he had available and a time window that they would be there in. I still managed to get to work and be back in time for them to come. Once on site the guy was so quick (10min max) and I had a new key, coded to car and was all fixed. I couldn't believe how quick and profesional the guy was. Above all they were cheaper than my car dealer, arrived way before the expected time frame and were uber quick in solving the problem. In a nice way I'm hoping that I don't need to see these guys again but if I do find half my key sticking in my ignition again then I know who to call.