Carol
Renault Cardiff, avoid like the plague, absolutely appalling after care. Salesman told me the car was immaculate As I bought it on line, And I took his word for it after waiting nearly two hours in the cold office, he told me the car was ready we had to drive it home to Bristol with wet seats and used our coats to sit on, it wasn’t until we were driving the car home we realised how filthy the car was, it was covered in mould residue, the car was returned twice for valeting and twice returned filthy. So I have now decided to have it Detailed cleaned myself. I Emailed the sales manager today 04/02/2022 manager and sent pictures, only to be told he was sorry a 3 year old car costing £15500 was not up to MY standard. Why ever happened to the customer is alway right, especially when I traded in a car that was in show room condition. I would hate to think what they think what Renault standards are. Wish I could add the photos.
2 years ago
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Renault has a 3.4 average rating from 79 reviews

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