I would give the zero stars but it wasn’t an option. Purchase tickets for Friday night show and was given Saturday night. Called operator who was super friendly but kept giving me the runaround that we gotta give the seller a chance to rectify the situation with which went on for three days and I had to keep calling StubHub to keep it moving forward today. I sent the wrong tickets back and they offered me a 25% discount to keep the wrong tickets After I told them I wouldn’t be in town for Saturday night show . Great operators but just a terrible system when dealing with deceptive sellers I won’t use StubHub anymore. Customer service was great. Their system just isn’t user-friendly to the consumer.