Ms C
Came down from Dublin today on the 10.30am Aircoach 9/08/2021 couldn’t believe you had people sitting next to each other that were not in company & did not want to be sitting next to strangers but we’re given no choice on a 3 hour journey, got on a bus Éireann bus the rest of the way home & every seat was a single seat for a 20 minute journey with orange sign on the seat next saying not in use your orange signs had been taken down on 3/4 of the seats, I was really shocked by your seating arrangements as I personally am not out socialising & was coming home from a family visit & felt totally uncomfortable, I have traveled with Aircoach the whole of the pandemic when you were operating & felt very safe but not today, your driver was completely blocked off but your customers were on top of each other. As we arrived in Cork your driver said he would open the door for the luggage but he left everyone off the bus first so hence you had a crowd of passengers all waiting outside for their luggage & once door was opened everyone jumped in to get luggage, personally I need to know if you are going to make people share seats & not adhere to social distancing with the numbers still in the thousand as I will find alternative arrangements for my travel to & from Dublin, Thanking you in anticipation of an early reply
9 months ago
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