I have just taken a quick 5 min glance through these reviews as my sister is coming over from the UK for a weekend visit. I needed a coach for her from Dublin Airport to Ballinasloe. I am wondering about the truthfulness of Review.io's rating for this company, because there are a vast number of one star ratings and some serious issues here. Biggest red flag for me is that buses just don't show up! Second biggest is that unless you are there 10-15 mins early (if the bus does show up) you might lose your seat. As my sister lands at 1800 and the coach leaves at 1830, how is she supposed to do that?? I think it is amazing that in this day and age a customer has to make a choice of driving 107 miles to collect a relative rather than risk her having a terrible experience. Really needs some attention. And Reviews.io - are you paid to massage the data? In whose interests are you curating the results?