Firstly i emailed to arrange wheelchair seat for my husband 3 weeks previous and still didn’t get a response.originally booked a later journey but when we arrived i asked person at terminal 2 if we could go on an earlier bus, i showed her my booking and she checked and said we could,very nice person,bus arrives so got my husband on and then when I showed my booking i was told it was already still on the bus to terminal 1 spoke to inspector and explained that maybe the lady scanned when i showed her was told there was a q for the bus but we were allowed stay on.counted at least 3 people paying driver when they got on so they didn’t have a booking.the bus went on to Dublin City,a few people got on and next the driver comes to me and said a person was booked and no seat for him cause i had it, i said why so did you take money from other passengers after I was already seated with my husband,we didn’t get off anyway I’m still on it and it’s absolutely freezing people are putting on extra clothes. I understand it was good to let us get an earlier bus but i was made look as if i hadn’t a ticket, i only got off a flight with my husband who received surgery abroad,we paid and had out booking, i would think it should have showed time and place my ticket was supposed to be scanned.I’m extremely dissatisfied with this service .
2 days ago
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Aircoach has a 4.2 average rating from 3,931 reviews

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