Was pleasantly surprised by our latest experience with aircoach 702 service (Monday 12th August) as I was very reluctant to book following a bad experience previously. On both the outward and return journeys drivers were very pleasant and the outward driver adhered to the times at each stop. On the return trip our bus was delayed due to an accident on M1 (so buses couldn't get into airport on time). The staff at the T1 Dublin airport stop explained the delay and then the controller arranged for the 701 service to extend to Greystones so that passengers waiting for delayed 702 service could be accommodated. Thinking "outside the box" is something rarely experienced these days, so we were very impressed and appreciative of his initiative.