Poor to say the least. If you wish to waste your money and learn nothing more than can be observed by a laymen, these are the people for you. They will not inspect your roof but they will tell you if your floors are squeaky. And if there is a suitcase in the way, then all you will get is a statement saying "that a further survey is required". The survey I have received from this company is frankly not worth the (virtual) paper it is written on. It's a real shame that the already difficult process of buying a house is made even more so by cowboys like these. The government really aught to clamp down on this kind of nonsense. Do yourself a favour and take your business somewhere else.