Chris
Ordered a space saver wheel by using their website, entering my registration number so they had the exact model supplying a 16" wheel when my car has 17" rims. When I rang them they claimed this was the only size available and I must have had specialist/aftermarket wheels for my car and only when pushed agreed to accept a return. On checking further with a main dealer I found out there is no space saver available only a full size steel for my model (a Subaru Outback 2.0D) and the 3.0L petrol version. The 16" was for a 2.5L so they shouldn't have supplied or even quoted. Refunded £90 of £102 I paid, factor in the cost of returning it (£23) it was an expensive way to find out they didn't know what they were talking about despite the claims of having access to main dealer information.
4 years ago
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