I have to say I am very impressed with the service and the item that I ordered and received. My wife is a charge nurse and recently, while she was in scrub in theatre, had her wedding ring stolen (she can't wear it in theatre. As our 20th wedding anniversary was only three weeks away I was a bit dubious about ordering the ring to be made but they did it the right size and delivered with three days to spare. The ring is perfect and came with insurance documentation valuing the ring and in a very nice box. I am now looking at using them again for an eternity ring regards and many thanks