Sam E
I am writing this to make others aware and not to be fooled by the way this company operates. The van drivers are separate to the company, and they follow none of the company obligations. We used AnyVan to move us and the two gentlemen or should I say blokes, treated our furniture with no care or respect. We wrapped each furniture item with wrapping to protect and almost every piece is damaged and chipped. Including a sentimental cabinet that was my grandparents. I have since reported this to AnyVan who have said that in order for us have a successful claim for damage we should have taken photos before they collected! Who has time to do this..? They have asked the drivers and they have denied all knowledge, even though we have a photo of them cramming in the bedroom furniture with no respect. Really really disappointed, and have been fobbed off completely. So gutting when you work hard to pay for furniture to furnish your home and somebody else has slung it between houses, this is the main reason we used a mover. I really would not recommend this company to anyone, and the after sale service is a shambles.
5 months ago
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ANYVAN has a 3.14 average rating from 1,263 reviews

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