Really disappointed to have chosen, paid for and invested my time into the Event Management Diploma Course. I have, on multiple occasions expressed it in the surveys while on the course (I think it was 3 or 4 times) and I always explained that the course and all lessons felt rushed, badly structured and I was generally disappointed. I was however only contacted in regards to my feedback 2 month after completing my course. The academy's principal Claire suggested we had a call to discuss my disappointment and mentioned a possibility of taking another 18 months course (for free) or a refund she would need to discuss with the "board". When I thanked her for the course offer and kindly declined explaining that having invested my savings and time into the course once, I just don't see myself doing it again - I don't have time and honestly I am not 100% sure I'd enjoy it. The principal then changed her attitude completely and I was never offered any gesture or discount taking into consideration the original wording from Claire: "I understand that you are unhappy with a great deal of the course - something that worries me considering this is the first time I've heard a complaint from you since you started training with the Event Academy. We wouldn't want to see anyone unhappy or unsatisfied with the course". What a shame, waste of money and time..