Jessica Rose
The product itself is brilliant, looks great, great quality. However there were significant delays getting the doors delivered and I felt aspire provided poor customer service as I chased them for every update and they lied about the doors being in stock. As we were having building work done to make the opening for the bi folds I timed my order according to aspires stated delivery times so the doors should have arrived the day after the builders left so I wouldn’t have the doors on site whilst structural work was going on and they would likely get damaged. If aspire had been honest that the product was not in stock and took 4 weeks to deliver, I would’ve ordered them earlier so they were at the house when the builders left. As it was the back of my house had to be boarded with plywood for 2 weeks until the doors arrived which was inconvenient and made me anxious about security. Such a shame the customer service and information on delivery has let them down as I’m very happy with my doors.
9 months ago
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Aspire Doors Limited has a 4.60 average rating from 325 reviews

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