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Alan Costello
Avoid B&Q kitchens unless you want missing ,damaged wrongly ordered parts. Customer service is shocking and dont care once they have your money. I have spent over 8hrs talking to customer services and they promise call backs and to sort out your problems..... They dont We even had different doors for the cabinets but luckerly the Mrs doesnt mine them. 2 weeks after the delivery im still missing 2 sets of door hinges that wete not supplied. B&Q Erdington have staff in the showroom that design your kitchen and then send wrong items,i complained they said they would send out right one. Next day the said you have to cut it down to fit. Then they say a different thing altogether. Avoid Avoid Avoid you have been warned Offer £100 compensation but will cost me £30 for more hinges. Will not spend any more money with this rip off company. Will be contacting the ombudsman to make a formal complaint
4 years ago
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B&Q has a 2.2 average rating from 2,595 reviews