Had a kitchen order delivered with damaged corner post phoned told they had a replacement and a manager would be in touch to arrange getting it to me but they refunded £6.40 anyway.Heatd nothing so emailed heard nothing for several days then email we have refunded matter closed, can't buy a replacement on line or in store so now new kitchen with very visible corner lpost thanks B&Q.No wonder customers are deserting you and profits continue to plummet!!!!
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