I ordered 4 doors and eventually had 8 delivered and 4 rejected for damage over 3 deliveries. My fitter had to come back twice to fit the doors. I spent over 2 1/2 hours waiting to be connected to Customer Service, even then they would not even try to expedite my replacements. The delivery company data for contacting them (reference #) did not work on the website so I could not re-schedule their delivery (they had delayed it 3 times in one day). I wrote to the only director whose name I could find 6 weeks ago and have had no reply (Veronique Laury the CEO is leaving). Great shame as we used them for similar purchases 14 years ago and they were great.