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Philomena
I Booked an appointment before the Christmas with the Yeading Branch for Tuesday 14th Jan at 2pm. I want to fit new wardrobes in 2 bedrooms. I got an email on Monday the 13th to say they have changed my appointment as per my request to 15th Wednesday at 10am. I did not request any change of appointment. I then get another email today telling me that this appointment has been now changed to 2pm on the Wednesday. I also had a phone from Donna telling me of the change in the time. I told her that as B& Q had made these changes without first contacting me, I no longer wish to do business with them. If they mess around with my appointments, they surely will mess around with my order. I shall spend my money elsewhere. If I could give a Zero score, I would.
5 years ago
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B&Q has a 2.2 average rating from 2,595 reviews