very poor service. Ordered a kitchen in Oct 19 for delivery in Feb 20. Recieved a call THE DAY BEFORE my delivery to say my cooke and lewis glass burner hob would not be delivered as it was out of stock however a case manager had been appointed to chase it up. Recieved a further call on the day of delivery to say they were unable to get me the hob, could offer no alternative as the case manager wasn't trained in products, offered no compensation even though my kitchen had been paid for in total in October just a refund for that item. im now having to look elsewhere with a kitchen fitter booked in 2 days. very very poor.