Maria Dziurzynska
Just visited the paint section. The tall blond lady was extremely short with me! Before I even finished asking the first question she said no we dont have it. Then a gentleman beside her pointed out the possible place in the shop where I could find the product. She showed me to the shelf but just after said no we dont have it. I then opened the B&Q online page and showed her the actual product and then she just said oh this is beside the spray paints. I still couldn't find it so now I am leaving the store without the product and frustrated. Not gonna be coming back!!! I was also here every week before this incident. I am a manager myself and know a little bit of how the customer service should look like.
4 years ago
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B&Q has a 2.2 average rating from 2,456 reviews

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