I came in to the Portrack B&Q on Wednesday 26th Feb! Asked 2 members of staff to help me with ‘Draw handles’ an older women told me ‘go down there you’ll see the handles for a door then be round there’ SO HELPFUL! (not) Another member of staff said ‘Yeah Isle 20’ I personally thought staff members were supposed to be welcoming and take you to the isle? Both members of staff weren’t helpful at all! Left me struggling trying to find the correct handle that I needed within such small time because I needed to be somewhere! If someone had of helped me I wouldn’t have been late!! I believe the staff need more training on ‘CUSTOMER SERVICE’ Thanks :)