Justyna Waligora
Absolutely shocking customer service and tutti bambini furniture set quality! Bought furniture set with a “no hassle” delivery and only received it two months later after having to chase and beg for updates. Was lied to and advised the item was advertised as out of stock and it was confirmed on the purchase order and this was not the case, furthermore, if I would’ve know then I would not have placed it! Once the set actually a revised, the quality was shocking! Scratches and dents as standard but for the drawers not to have holes marked or predrilled is just ridiculous! Some parts appear to be longer too meaning they stick out and when contacted the customer service team, I was told that i should have checked it before assembling - how was I supposed to knwo that parts are not fitting? Not even mention that the order was half delivered and I had to chase them to resend mattresses and my “free gift”! Absolute joke of a complaint and customer service! Avoid at all cost!
9 months ago
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