I was told mine was signed for by a Gary? then told it was left in the garage, my garage is electric and is locked and can only be opened using a code or a remote! Then told it's missing??? Beer Hawk have not replied to emails, I managed to get through to their customer services just for them to tell me its been signed for? Neither Beer Hawk or UKmail can supply a solution... Luckily I paid via PayPal and raised a dispute. I've still got no xmas present for my dad and currently £39.99 out of pocket! Beer Hawk have not had the courtesy to replay to the dispute raised on PayPal and continue to ignore my emails and phone calls I've given up!! useless, avoid!