We got a quote from CompareTheMarket for BikeSure cover for my daughter' scooter. Daughter is unemployed but we thought we'd add commuting to the policy in anticipation of her getting a job. The transaction was accepted and we were issued with the certificate of insurance. BikeSure then slapped on a £276 policy change fee as they say you can't commute if you are unemployed. This was despite the quote system accepting the details we gave it A full new policy from BikeSure, without commuting, is approx £280. Really disappointed with BikeSure over this - we cancelled the policy and we're only getting about £100 back from our £320 policy - having been insured for a mere 14 days. A rather expensive experience and we feel we're being unfairly punished and ripped off with this. I'll certainly not recommend or use BikeSure in the future.
3 months ago
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Bikesure has a 3.17 average rating from 108 reviews

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