Today is exactly one month since I placed an order with Bluefin. I still have no idea what is happening to my order. Apparently, contacting their logistics partner and finding out what is happening to my order is too big of a task for the customer support at Bluefin. Every time I ask their support, someone else answers with no effort to solve my case. I am extremely disappointed. I wanted to be patient and solve it quietly but seeing the incompetence of bluefin customer support, I am getting tired of chasing them. I guess it will have to be 1 star from me for the Bluefin crew. I specifically selected a UK brand hoping for reliable product and service. Shame it came to my writing this publicly, since I always avoid social media as a problem solving tool. Beware fellow paddlers!
2 months ago
Bluefin SUP has a 4.85 average rating from 654 reviews
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Alice, Customer Support

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