I paid them to promote my book, but they didn't do it. A year later they sent me a survey asking how they did. I told them that they failed to perform the service, and received an email. They asked me to let them make a new cover for my book, which I was excited about. I told them what my character looks like, and they asked me to find two stock photos. They made it sound like they were bending over backwards. They said, 'We pay for everything....I think I am slightly crazy...don't tell everyone I do this!' The stock photos cost just over a 3rd of what I paid them, and their 'design' method would have taken five mins. I wanted a black teenager wearing armour and a red cape. The'aint no stock photos that come close to that, but I thought they'd edit the detail in. Nope. They wanted to bang one photo on the top of the other and call it a cover. Because I couldn't find a black girl in armour with bushy hair, the cover proposed was gonna be a floating head in front of some burning trees. Anyone with any basic photoshop skills can do this. Even a newbie with no photoshop skills could figure out how to do this. I told them I changed my mind and to either do what I paid for or give me a refund. The review isn't one star because they gave me a refund.