Jane B
The chaps moving us in and out of store were helpful and efficient. However the head office experience was not so good. I frequently had to phone to find out information and importantly the timing, type, size & registration of the van for our final move into Cheltenham was completely wrong! I was told it would be one full size van and on the strength of this I paid for a parking permit. In fact two vans turned up without vehicle registrations that I was given only 2 days beforehand. Also I was told they would be there from 10am to 12 noon. I arrived at the property at 9am to prepare and they were waiting on the doorstep - okay it was good they were not late but it thorugh me as I was expecting to have an hour to sort things out. I did complain about this to my move coordinator the nest day - she said she would explore whey this happened, but to be honest by then it was irrelevant. Fortunately we did not have a problem with traffic wardens on that day.
5 years ago
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Bournes Moves has a 4.6 average rating from 10 reviews

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