I really wanted to give this company 5 stars. I was sooo excited to receive their product that I even paid Extra to receive a faster shipment 😞 1) The package arrived late (despite paying Extra) 2) I was sent the wrong product. It was weird and awkward, as it shows by my name that I'm a girl, yet I received Testosterone supplement for Men... And on top of that, it was by a company called "Kane", yet the receipt in the box clearly had my correct name, as well as the correct product label on it. It was sort of Funny, but mostly Confusing to say the least. 🤦‍♀️ 🤦‍♀️ 🤦‍♀️ 3) I sent MULTIPLE e-mails clearly explaining the situation, provided the Reference number, as well as many pictures of the receipt and the wrong product that was sent, yet I never received a single reply back. (The e-mails I sent were a direct reply to their Auto-generated e-mail that Specifically asks clients to reply back to that e-mail incase we didn't receive the order. So I CLEARLY followed BRAINFORZA's Specific instructions... but still no reply 😋 🤦‍♀️) Maybe they just don't care about their clients in Canada... JK... I have no idea... I'm sure their product is good... but unfortunately I'd never know. I'm just hoping to get a refund at this point :( (I Hate writing bad reviews, so if I don't have a good review, I usually would Never write one at all. And if I do have a good review, I'd literally write a Really POSITIVE one!!! (^_^) I hate dealing with issues in public, which is why I literally e-mailed the company directly Multiple times. I honestly want to apologize to BrainForza for writing this, (U_U) whether they believe me or not, I just really don't know how else to reach them after I specifically followed THEIR instructions MULTIPLE times :'( I hope they reply one day... I'm still waiting...) Thanks and sorry for the trouble :'( (Order #317069)
6 months ago
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Brain Forza has a 4.37 average rating from 117 reviews

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