Stay away from british gas, they have 0 regard for their customers. Waiting times on the phone are ridiculous and when you do get through you can hear everyone else's conversation, can never get a direct answer it's always "il speak to my supervisor" I enquired about some help due to funds avaliable for top up and having 2 kids at home, they advised people can only get help once in 12 months however when a family member called they said it was 3 months, so I genuinely think they make it up as they go along
2 years ago
British Gas has a
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