Steve Martin
Very competent service engineers being let down by poor, or non existent customer services. Owned by Capita and the customer services are outsourced to India and S. Africa. Unable to log on on the website, technichal issues. Used chat Cosmo the bot, then phoned and placed in the queue. No way of actually contacting a complaints department.
4 months ago
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British Gas has a 1.2 average rating from 2,192 reviews

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