3months waiting for decision on warm front d8scount, other companies take 5days. No one can escalate the query. Told they decide by end 9f March, when its too late to get it from other suppliers. If they say No, what proof have you got or is it added to their profits. Chatlines answer you and promise you nothing. Emails are not answered. I am putting £60 a week in meters, I think I am funding the whole street here.