I’ve only been with bulb for 3 weeks and have already put in an application to switch to someone else. I have a 2 bed bungalow and my monthly payment started at 83 pound a month for gas and electric. Suddenly 3 weeks later my monthly usage is now 227 pound a month, they haven’t received any readings in those 3 weeks other than the ones I gave them when I started with them as my smart metre readings don’t seem to be going through to them and my gas metre display has stopped working but they apparently can’t change my metre at the moment and don’t know when they can so gas is estimated. So where they have got that I am using 227 pound a month is beyond me!