They lure you in with good pricing then less than 12 months in they'll hit you with an increase. Within 2 years of being with them, hoping for a 20 pound per month saving, I ended up paying more than the previous provider - but instead of the lovely quarterly bills I used to get I now have a faulty direct debit that has left me 100 pound out of pocket during a pandemic.
You'd think customer service would care but instead they are snarky and avoidant. Not worth your time, I wish I hadn't fell victim for their fake reviews and marketing ploys.