This is the first time I have used this company. I booked on-line with email communication from Gregg Penfold. Very pleased with the standard of service. All transfers worked out perfectly and there were no problems with any part of my itinerary - Dublin to Vancouver, Alaska cruise on Celebrity Infinity, Rocky Mountaineer train from Vancouver to Kamloops to Banff, and 4 nights in Calgary to visit the stampede in July. All queries I had were handled professionally by Gregg. I was informed of flight changes well in advance. The vouchers were easy to use - all transport was on time. The allocated hotels were good. The cruise was fine, especially viewing the Hubbard Glazier. But I have been on better ships than Infinity. The Rocky Mountaineer train was great, especially the fantastic scenery. But we had to wait one hour to let 3 very long goods trains pass by. The food, snacks and hosts were excellent. The day tour in Banff was my personal highlight. Awesome. Lake Louise is sparkling. Mountains fantastic. The Calgary Stampede was a great experience, especially the evening Grandstand show and fireworks display. Amazing. The “FlyOver Canada” simulated Flight Ride in Vancouver was absolutely brilliant and is to be recommended to everyone. I also hired out a bicycle for 5 hours and cycled around Stanley Park. I can thoroughly recommend this exciting holiday and this Scotland-based company (a part of Barrhead Travel).