Simona Thompson
Car was stolen so I headed to Peter Vardy Carstore website and saw a car I wanted. Drove to Dundee and was greeted at the door by staff. Temperature check, hand sanitiser and facemasks available and asked to use. We were led to an office and went through the details with David Hannah and offered a test drive. Then we were led to a cosy hut in the car park to finalise the deal. Everything was explained, easy to deal with and David was patient, understanding and accommodating. He understood the difficulties I faced with my car and empathised, making the whole process simple. A couple days later I received a personalised video from David asking about the progress I was making and offering assistance. His communication via e mail was excellent. Few days later I picked up my new to me car and was offered a run through of all the programmes etc in the car. Car was immaculate and had fuel in to get me home and around for a couple days. All the staff were fantastic, easy to deal with and after the stress of my car being stolen they made it all feel much better. Will definitely use them again in future but hope I don't have to see them for a few years!
1 month ago
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CarStore Dundee has a 4.77 average rating from 2,679 reviews

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