Mark McConnachie
Walked into the car store looking to trade in current vehicle for a more affordable car. I'll say from the outset, this was achieved. While in the show room we were listened to, valued and got the right deal, however, after leaving the showroom its been a poor show. We had agreed for our new car to be delivered and old one taken away from the house, I had to chase up multiple times, to be told each time I'd be phoned back, this never seemed to happen. Upon delivery of the car, it was dirty, clearly not valeted to the standard I was being sold in the showroom. There's also been a few problems with the car which again, after phoning several times and getting no where, I had to take time out oh my holidays to arrive at the showroom to speak to someone about these issues. This has definitely been a negative experience from the car store, when I've received better service from a Peter Vardy garage in Perth (although I was told the car store did things better). Issues are ongoing so will see if car store can redeem itself
1 year ago
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CarStore Dundee has a 4.77 average rating from 2,719 reviews

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