Lesley Smith
There was some scratches on the car and I was told they would be touched up before I collected the car. When I went to collect it, the scratches were still there so I had to wait an hour for it to be sorted and I could take the car home. I was also charged £5 extra for my car tax which I was told was an admin error and they would send a cheque in the post. I know it's not a lot of money considering how much I spent on the car, but I have still not received my cheque a month on. I love my new car but I don't think I would go back to Peter Vardy as I felt that they weren't interested once they had my money. UPDATE: After submitting my review, I received a call from the store manager Alastair Page, apologising for the after sales service I had received. He offered me £50 in total as a gesture of goodwill, which has been promised to be in my bank account by 1st October, he also asked me to amend my review by 30th September which is today. (not sure why the money can't be in my account today?!) He stated that the stars for "would you recommend us" is actually for the salesperson and not the company! I will have to take his word on this as I had no issues with the Sales Advisor Gordon Halliday. He was polite, friendly and not at all pushy. Therefore the 5 stars are for Gordon.
1 month ago
 
CarStore Dundee has a 4.77 average rating from 2,612 reviews

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