Absolutely amazing! I can't even describe how happy I am with finding the perfect shoes for my wedding day! To top off the fact that the shoes themselves are so beautiful, comfortable and luxurious, the customer service I experienced was amazing. Ordering multiple shoes during a pandemic was a bit of a nightmare but the team were amazing and when my shoes arrived I couldn't believe how gorgeous and thoughtful the packaging was. Even though my wedding has been postponed a year I can breathe a sigh of relief that I have my dream shoes! What tops it off is to be supporting a small, local business! Thank you Charlotte & the team!