Sent to three friends. All very much enjoyed but sadly, one recipient invoked the anti sprit of the season of goodwill by hiding hers from family and with the intent on munching them all herself. If you believe, as I very much do in the power of Kharma I strongly suspect that Bella was a direct result of her selfishness and if I am right then your chocolates have a lot to answer for! Difficult to put a finger of specificity for describing why ordering is a simpler experience than with Hotel Chocolate but it was. Not quite sure why each order had to be charged separately to credit card but made not a whit of difference to me or to that of the recipients. Service backed and matched by quality of product. Thank You.