Citation Ltd Reviews

4.2 Rating 174 Reviews
79 %
of reviewers recommend Citation Ltd
Read Citation Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
Having spent the last few weeks implementing the new Citation H&S and HR Systems, I have to say what a great experience, the team are so profesional and engaged it feels like they are part of our team. I have to confess I had low expectations having delt with the other major provider in this space who made it feel like a constant chalenge between them and us. Thankfully this doest feel like that quite the oposite as I say it feels like we have brought in our own team who are here to make sure all is good in this space which is far more than I ever expected. A really rare quality which is such a great surprise when it comes. So well done Citation you have a gold star from The Fisheries team.
Helpful Report
Posted 1 week ago
Hi Steve, We're absolutely thrilled to hear about your positive experience implementing our Health & Safety and HR Systems! It's wonderful to know that our team's professionalism and engagement have made you feel like we're a seamless part of your own team. Your feedback means a lot to us, and we're delighted to have exceeded your expectations. Thank you for choosing Citation, and here's to continued success for The Fisheries team! All the best, Jessica Frostick Client Experience Team
Posted 3 days ago
Citation are a great company to work with, always on hand to give guidance and advice when needed friendly and helpfull.
Helpful Report
Posted 1 week ago
Hi Kevin, We're so glad to hear that you had such a positive experience working with Citation! Thank you for your kind words and valuable feedback. All the best, Jessica Frostick Client Experience Team
Posted 3 days ago
Annual H&S audit with Ian Taylor - Ian made the whole process painless, very easy to understand and gave clear, actionable advice. Thank you.
Helpful Report
Posted 1 month ago
Hi Steve, Thank you so much for leaving us a 5* review, we really appreciate it and will make sure to pass on your kind words to Ian. All the best, Jessica Frostick Client Experience Team
Posted 1 month ago
Health & Safety audits are nerve racking in case you have missed something however Jason Whyle put us at ease when he visited. He did a thorough Health & Safety Audit and he made you feel comfortable . Great customer skills and no question was too much trouble.
Helpful Report
Posted 1 month ago
Hi Trish, Thank you so much for sharing your amazing feedback with us, we'll share your kind words with Jason. All the best, Jessica Frostick Client Experience Team
Posted 1 month ago
Excellent Company to work with. Great Customer service, meets all our requirements as a business in both HR and Health & Safety
Helpful Report
Posted 1 month ago
Hi James, Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service! Best wishes, Jessica Frostick Client Experience Team
Posted 1 month ago
Citation is a great consultancy, providing me with the technical and legal backup I need to be able to make sure I'm complying with Health and Safety regulations.
Helpful Report
Posted 4 months ago
Hi Ken, Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service! All the best, Jessica Frostick Client Experience Team
Posted 4 months ago
Always helpful and extremely knowledgeable which assists us greatly in making sure we stay safe as a company, keep our work-force safe and keep up to date with all the relevant HS&E and HR regulations.
Helpful Report
Posted 4 months ago
Hi Cherrie, Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service! Kind regards, Jessica Frostick Client Experience Team
Posted 4 months ago
David and all the office staff have been really helpful and patient with my lack of time and knowledge regarding health and safety. Glad I've got them behind me so I can get on with my site work. Would recommend
Helpful Report
Posted 4 months ago
Hi Alex, Thank you for taking the time to leave us a 5* review! We’re really glad the team, and specifically David, have been so helpful to you and we'lll pass on your amazing feedback to them. All the best, Jessica Frostick Client Experience Team
Posted 4 months ago
I never look forward to Health & Safety visits but James was amazing. James made the visit relaxing but informative and motivated me to move forward with our action plan.
Helpful Report
Posted 6 months ago
Hi Fiona, Thank you so much for taking the time to leave this wonderful 5* review! We're thrilled to hear that James made your Health & Safety visit a positive and motivating experience. It's not often that these visits are described as relaxing, so we're especially pleased to know that James was able to provide you with a comfortable and informative session. All the best, Jessica Frostick Client Experience Team.
Posted 5 months ago
We at Autotecnic Ltd, decided that in order to be compliant with the latest health & safety and Employment law, we needed some outside help. We are so glad to have found Citation, who have opened our eyes to ensuring we have everything in place. The motor industry is changing, with the introduction of electric and hybrid vehicles. Therefore, we need to make sure our staff and technicians are working as safely as possible. We are also employing two apprentice technicians and want to ensure that we give them the best introduction to the working world. Citations training programme is very thorough and there is always someone to contact for further information or advice.
Helpful Report
Posted 6 months ago
Hi Allie, Thank you for sharing your experience and your positive feedback about Citation. It's wonderful to hear that you've found our services helpful in ensuring compliance with the latest Health & Safety and Employment Law, especially as the motor industry undergoes changes with electric and hybrid vehicles. We're glad to support your efforts in keeping your staff and technicians safe. If you ever need further information or advice, please don't hesitate to reach out. We're here to assist you. All the best, Jessica Frostick Client Experience Team
Posted 6 months ago
Excellent friendly and professional service with no fuss. Just clear advice at a sensible price
Helpful Report
Posted 7 months ago
Hi Vince, Thank you for taking the time to leave us a 5* review! We really appreciate the positive feedback. Best wishes, Jessica Frostick Client Experience Team
Posted 6 months ago
Experience with Citation was very good. The whole arrangement of the visit was very easy and well-communicated. On the day of the visit, we had communication from the representative and the whole visit went smoothly. Kenrick was well-informed and very helpful during his visit.
Helpful Report
Posted 7 months ago
Hi Mariusz, Wow, thanks for sharing your experience with Citation! We're really glad the visit arrangements were easy and clear. It's great that Kenrick made the visit go smoothly and was so helpful. We'll make sure to share your positive feedback with him. All the best, Jessica Frostick Client Experience Team
Posted 6 months ago
great communication. They helped the company with documents and advice, and are always happy to take our call and assist us. quick at getting back to us. the online platform is great with lots of training available on how to use it.
Helpful Report
Posted 7 months ago
Hi Poppy, Thank you so much for your kind words! We're thrilled to hear that our communication, document assistance, and advice have been helpful to you. It's wonderful to know that you appreciate our quick response times and find value in the online platform. Best wishes, Jessica Frostick Client Experience Team
Posted 6 months ago
A very professional company and team members, and a relationship that will no doubt flourish and keep us compliant and informed with all associated requirements going forward. I can now sleep at night!!!!
Helpful Report
Posted 7 months ago
Hi Ken, Thank you for taking the time to leave us a 5* review, we’re so glad you are happy with our service! All the best, Jessica Frostick Client Experience Team
Posted 6 months ago
Our company have been working with Citation for many years and my personal experience has been great. I enjoy our annual review with consultant visit, who is always knowledgeable, friendly, helpful and very easy to talk to! :)
Helpful Report
Posted 8 months ago
Hi Jana, Thank you for your continued partnership with Citation. We're thrilled to hear that your experience has been consistently great. Many thanks, Jessica Frostick Client Experience Team
Posted 7 months ago
Very helpful at all stages of the process
Helpful Report
Posted 8 months ago
Hi Stephen, Thank you for taking the time to leave us a 5* review! We really appreciate the positive feedback. All the best, Jessica Frostick Client Experience Team
Posted 7 months ago
We had the pleasure of a recent Health & Safety inspection from a member of the Citation team. Mark was very professional and efficient during his visit whilst also understanding some of the complexities of our care home and was sensitive and understanding whilst inspecting communal areas of the home. Where gaps were found, we were not made to feel inadequate, but given positive feedback to ensure we fully understood what actions were needed in order to be fully compliant. Overall, a very positive experience and look forward to his next visit.
Helpful Report
Posted 9 months ago
Hi Wendy, Thank you for taking the time to leave us a 5* review. We appreciate your positive review of Mark during the recent Health & Safety inspection at your care home, and will make sure to pass on your kind words to him. All the best, Jessica Frostick Client Experience Team
Posted 9 months ago
Although my company have been using Citation for several years, I have been working alongside them for the last year. I can not fault the support, or the training that you receive from them. I have used other platforms in previous companies and I feel that Citation are by far, the best I have used.
Helpful Report
Posted 9 months ago
Hi Kim, Thank you so much for sharing your experience with us and leaving a 5* review, too. We really appreciate your positive feedback and are so happy to hear that we have been supporting you in the best way during the last year. Best wishes, Jessica Frostick Client Experience Team.
Posted 9 months ago
Very good company with many things a company can benefit from. Atlas is very easy to use and managers don't need to worry about checking training certificates if they have expired, Atlas will just detect that for you. Very lovely staff and knowledgable.
Helpful Report
Posted 10 months ago
Hi Irene, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you find our Atlas beneficial and user-friendly and that our staff provided excellent service. All the best, Jessica Frostick Client Experience Team
Posted 10 months ago
I recently had to ring for assistance setting up special permissions for a manager; the helpdesk was very helpful and assisted me clearly and concisely. Thank you
Helpful Report
Posted 10 months ago
Hi Margaret, Thank you for taking the time to leave us a 5* review! I'm glad to hear that the helpdesk was able to assist you clearly and concisely with setting up special permissions for your manager. All the best, Jessica Frostick Client Experience Team
Posted 10 months ago
Citation Ltd is rated 4.2 based on 174 reviews