"I have bought a lot of reconditioned tools from this site. I have never had an issue with any of the products purchased. Recently I bought a disc sander but didn't try using it right away. When I did I found that it was not able to turn on. I called them to see what I could do about exchange or replacement. They sent me a shipping label and refunded my money. Great service. I will purchase another sander from them for sure. great company."