Yasmin
Been a member for a couple of years now, used to be absolutely fantastic and couldn’t wait for the box to arrive, sadly the variety and value of the contents within the box has really gone down hill. The past few months the gins have all had a similar taste, a similar percent volume and definitely not had the wow factor that they previously have had, and the tonic water/crisps/nuts have been near enough the same for months! I thought I’d give it one last shot but I’ve just had this months delivered and upon opening the box and being very disappointed again.. I immediately emailed to cancel my subscription. Surprisingly I got an email back within a few minutes saying it had been cancelled and how I could reactivate if I so desired in the future, I thought they may have asked my reason behind wanting to leave after over 2years as a happy customer but maybe this is the problem, as the company has grown the care over the end product and customer have gone rapidly downhill whilst they focus primarily on how much £££ they can squeeze out of people!
2 years ago
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