Anonymous
I love the selection and the amount of things they offer. However I ordered something on May 29th and it's now june 21st and I haven't received anything yet. I contacted their customer service two weeks ago because I hadn't gotten any messages about shipment or delivery, and I still haven't. The customer service seems like they want to help but I find it strange that it's taking so long. They just keep telling me to wait longer. Besides that, I don't really understand their delivery method because apparently they didn't use a trackable service for my order. At this point I'm wondering if someone from dance direct is just going to show up at my building with the package, some day. I might not even be home because I never got a message that it would arrive that day, and then what? I asked for extra information or an indication for when my package should arrive, but they just told me it could take more time. I understand it's a strange time with the corona virus, but I feel like they are not being honest to me. They just offered to send me a replacement through a trackable service, which I will take. But I find it very strange that they didn't do that or offer that in the first place.
1 year ago
Read Dance Direct Reviews
Dance Direct has a 4.59 average rating from 3,285 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial