I love the selection and the amount of things they offer. However I ordered something on May 29th and it's now june 21st and I haven't received anything yet. I contacted their customer service two weeks ago because I hadn't gotten any messages about shipment or delivery, and I still haven't. The customer service seems like they want to help but I find it strange that it's taking so long. They just keep telling me to wait longer. Besides that, I don't really understand their delivery method because apparently they didn't use a trackable service for my order. At this point I'm wondering if someone from dance direct is just going to show up at my building with the package, some day. I might not even be home because I never got a message that it would arrive that day, and then what? I asked for extra information or an indication for when my package should arrive, but they just told me it could take more time. I understand it's a strange time with the corona virus, but I feel like they are not being honest to me. They just offered to send me a replacement through a trackable service, which I will take. But I find it very strange that they didn't do that or offer that in the first place.
1 year ago
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Dance Direct has a 4.59 average rating from 3,285 reviews

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