Anonymous
'Hassle free returns'. If you consider having to chase up the items you returned over a month ago and still not receive an email to say it has been processed never mind getting your money back, 'Hassle free' then great. I however do not. the costumer service is unhelpful and gets you nowhere so a few ballet shoes has now turned into a very stressful experience and I am still £50 out of pocket for items I returned 5 weeks ago.
10 months ago
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