If i could give this insurance less than 1 star i would. !!!!DO NOT TAKE AN INSURANCE WITH THIS COMPANY, PLEASE !!!! I had my car stolen after a night shift and it was never recovered, so i had to claim. I was told by Belinda that debenhams insurance that i'd lose my one year ncb as i was mid second policy. However, speaking to the theft department my NCB goes down to 0. Which was increased by insurance policy to 2100. In addition to this the in house engineers that valued my car have valued a 2015 ford fiesta 1.25 at £4000, despite valuing the car at £5000. Absolute scammers. I'd advice anyone to avoid this insurance company, from a mile away regardless of the price.