Amy
I purchased a bar cart that looked amazing online. It was $150. It appeared it was real wood and for that priced assumed so, but what arrived, was particle board and it was dented up, with scratches everywhere on that and on the metal pieces that hold it together. I was very disappointed and reached out to customer service, and they offered a 25% refund, but that is still a really expensive bar cart that has scratches and dents all over it. Found out from a different email they had the option to give a full refund, but they did not offer that option. If they had then I would have given a much higher review because it would show they stood behind their products and service. They did not, so I will more than likely not be ordering from them again.
2 years ago
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Decor Steals has a 4.5 average rating from 10,221 reviews

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