B R
I made two purchases. One as a gift to my daughter-in law. One as a gift to myself. I placed the order for myself first; then placed the order for my daughter-in-law both invoices correctly registered to the correct shipping addresses...... both orders ended up delivering to my daughter-in-law... I reached out to customer service to let them know the error and they answered with .... you must have put in the wrong address. I’m furious right now! I provided the invoices to show as proof that I had placed the orders correctly and was met with an unsatisfactory response of it somehow being my fault. I am shocked at the unprofessionalism and will not be spending any more money with this company. When you spend close to $200 you expect to have things remedied with at least an apology and acknowledgement of the company’s mistake. Not so with this place.
5 months ago
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Decor Steals has a 4.57 average rating from 3,061 reviews

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